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Frequently Asked Questions::
- Is My Order Secure?
- Can I Order Online Without a Credit Card?
- Can I get a physical shipment of the software?
- Which is better, downloading the software or getting it on a CD?
- How long after I place an order will it take to receive the download instructions?
A: Our online orders are processed on a secure server. We use several companies to process orders, the main two are RegNow https://www.regnow.com, and FastSpring http://www.fastspring.com both of which are veteran ecommerce companies, which specialize in processing software fulfillment. All information is encrypted before transmission to prevent possible interception by a third party. The order forms are 128Bit SSL secure order forms. 128Bit SSL secure forms are designed to provide government level security for your credit card transactions. Use it with confidence. Your transmissions while in this area are absolutely secure and private.
Q: Can I Order Online Without a Credit Card?
A: Yes. We support a wide range of payment types, including Credit Card, Paypal, Bank/Wire Transfer, Check/Money Order, Fax-Credit Card and Invoice. Or, you can order via phone call, please call 1-877-353-7297 in U.S. and Canada. Outside the U.S., please call 1-952-646-5331.
Q: Can I get a physical shipment of the software?
A: Yes, place a check in the box labeled "Get it on CD" during the checkout process to receive the software a physical shipment on CD.
Q: Which is better, downloading the software or getting it on a CD?
A: Downloading is faster and saves you money. Downloading takes minutes, receiving a CD takes days, and when downloading there are no shipping charges. All orders are available for download.
Q: How long after I place an order will it take to receive the download instructions?
A: When placing an online order using a credit card, the download instructions and license code will be delivered usually within just a few minutes after submitting the order.
