HelpDesk 

We offer free professional support to our customers who have already purchased our products. Our support team is available 24 hours a day and 7 days a week. Normally we will answer your question within 1 to 2 hours. During busy periods this may take longer but you should not expect it to exceed 8 hours.

Please submit your question at our helpdesk below or email us at helpdesk@itechs-systens.com. (Note: Questions submitted at helpdesk below will be given higher priority than email.)

 

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If you have any difficulties with the form above, please write: helpdesk@itechs-systems.com 

If you do not hear from us, make sure that there are no spam filters, either your own or at your ISP blocking our domain (itechs-systems.com). Our mail server does not respond to Confirmation emails. If your incoming email requires a confirmation email, it will need to be configured to receive emails from our domain by you. If you have not included a secondary email and you a blocking on your primary you will not receive a reply. We suggest that for your secondary email you use a free web based email address i.e. something@hotmail.com or something@gmail.com.